Ramsey County Vacations & Trips from $333

Staff was great and put us on the updated floor. Room was great and felt luxurious. Great hotel for ease of shopping. Will definitely stay again.

Staff I’ll start this by saying the staff was wonderful. Very polite, and accommodating. They made us feel welcomed. Lobby When you walk into the hotel it looks pretty nice. Had a cute scrabble wall in the lobby to play if you’re bored with friends. And there was a snack and beverage wall if you wanted to purchase something. Pool The pool room is cold, but the pool is heated. HOWEVER the water may be warmer than the air, but it was still cold. Can’t last very long in it. Might be nice in the summer! Room The hotel room was decent, we had a 2 bed room. Beds were comfy and pillows were even comfier. Room did have a lot of scrapes, and dings on the walls, and the arm chair in the corner of the room had questionable stains. Only major complaint I really had was the bathroom had mold on the ceiling above the toilet. All in all, for the price I paid of $48 for one night, I would go back if I was on a tight budget again.

Both of the rooms I got had some work that still needed to be done. There was construction going on all over the hotel. Do one floor at a time. Then when it’s ready, open it up and do the next floor. My reservations were also messed up. I reserved 2- 2 queen bed suites. I got a room with two queen beds, and a room with one king bed. The toilet in our room was also broken. Big crack down the side of it and it wasn’t fastened to the floor.

Clean room and the atmosphere was amazing

Checkout was running slightly behind. Front desk and cleaning staff were hustling to get it done. I appreciate the quickness and courteous customer service. Well done under pressure.